Question: My top up plan


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LyonsJames15
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comments: 6
Author

6 September 2013, 17:26

I was on your old €5 top up plan for free meteor text  for 15 days and now I want the new plan for the same price free meteor text and 50gb for 30 days, so I opted in for the new one around 3 times  and topped up and after I topped up meteor sent me text saying I would be receiving the old plan 15 days of meteor text could you please fix it so I can get my free text for 30 days and 50gb of Internet

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  • You can see here how much appreciation LyonsJames15 has received from other members.

    LyonsJames15
    Poster
    comments: 6
    Author

    6 September 2013, 17:32

    i now have lost €2 credit for nothing how do you turn off 3g internet :(

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    Meteor_GrainneMeteor_Grainne
    Moderator
    comments: 7091

    9 September 2013, 13:31

    Hi LyonsJames15,

    You will need to log onto your My Meteor account and change your plan to Anytime Online. Once you change to this plan you can then opt in to receive the free meteor texts and 50MB of data.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
  • You can see here how much appreciation LyonsJames15 has received from other members.

    LyonsJames15
    Poster
    comments: 6
    Author

    10 September 2013, 18:55

    there is no Anytime Online option it still shows the old offers
  • You can see here how much appreciation Meteor_Adam has received from other members.

    Meteor_Adam
    Community Oracle
    comments: 7020

    11 September 2013, 13:47

    Hi LyonJames15,

    I've just changed your price plan to Anytime Online there.

    You can now opt in for the Meteor texts and 50MB for €5.

    -Adam
    ________________________________________________________The forum is monitored Monday to Friday 9am-5pm Help &amp; Support | Forum Guidelines | Meteor web-chat | Terms &amp; Conditions
  • You can see here how much appreciation LyonsJames15 has received from other members.

    LyonsJames15
    Poster
    comments: 6
    Author

    11 September 2013, 18:06

    thanks
  • You can see here how much appreciation Meteor_Adam has received from other members.

    Meteor_Adam
    Community Oracle
    comments: 7020

    12 September 2013, 12:50

    No worries. Anything else we can help with just let us know,

    -Adam
    ________________________________________________________The forum is monitored Monday to Friday 9am-5pm Help &amp; Support | Forum Guidelines | Meteor web-chat | Terms &amp; Conditions

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