Question: Account saying I've used credit

Tags:
top-up ,

You can see here how much appreciation 33bc has received from other members.

33bc
Newbie Poster
comments: 1
Author

16 February 2017, 23:42

Topped up my account yesterday with a 20 euro pay as you go .pin no..wanted to by monthly 15gb .success fully topped up credit .but got no message verify to have access to roam checked credit balance today 19 cent on it .got various msgs saying I had used up all my balance ???
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  • You can see here how much appreciation meteor_hema has received from other members.

    meteor_hemameteor_hema
    Moderator
    comments: 1850
    Community All Rounder

    Community All Rounder

    17 February 2017, 09:59

    Hi 33bc,

    Thanks for getting in touch. Sorry to hear that.

    Can you PM your mobile number and PIN? I'll have a look into this for you.

    Thanks,
    Hema
  • You can see here how much appreciation 33bc has received from other members.

    33bc
    Newbie Poster
    comments: 1
    Author

    17 February 2017, 16:17

    Mobile number o85*******. Pin number..****thank you
  • You can see here how much appreciation meteor_hema has received from other members.

    meteor_hemameteor_hema
    Moderator
    comments: 1850
    Community All Rounder

    Community All Rounder

    17 February 2017, 16:54

    Hi 33bc,

    Thanks for getting back to us.

    For your own data protection, please refrain from posting your personal information on the wall. We will request this in a PM.

    In order to PM, I'd advise you to click on my profile name and select an option "send private message".

    Thanks,
    Hema
  • You can see here how much appreciation Shanemcdonald has received from other members.

    Shanemcdonald
    Newbie Poster
    comments: 3

    21 February 2017, 00:36

    I's there someone talk to
  • You can see here how much appreciation meteor_hema has received from other members.

    meteor_hemameteor_hema
    Moderator
    comments: 1850
    Community All Rounder

    Community All Rounder

    21 February 2017, 10:08

    Hi Shanemcdonald,

    Thanks for getting in touch.

    Just a gentle reminder not to post the same issue on different threads as this will just prolong us in assisting you. We will respond to your first post.

    Thanks,
    Hema

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