Solved: Hi - I cannot use the webtext feature on mymeteor.ie??


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NDunning1
Forum Rookie
comments: 4
Author

5 March 2013, 10:48

Hi - I cannot use the webtext feature on mymeteor.ie??  Each time I log in it tells me that this service is unavailable on my type of plan?

Solved. Read answer here:

Hi NDunning1,

I have just logged onto your My Meteor account and did not get any error message when sending you a webtext.

Could you delete your browser history and maybe try to log in again and see if you have the same issue.

Grainne

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  • You can see here how much appreciation Meteor_Colm has received from other members.

    Meteor_Colm
    Super Nova
    comments: 1179

    5 March 2013, 11:27

    Hi NDunning1,

    I've sent you a TEST webtext from your account can you let me know if you receive it.

    I logged in no problem with Firefox.

    Colm
    _______________________________________________________<br><a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Our Forum Terms of Service... Please Read</a><br><br>Unsolicited PM's will not be answered, please set up a thread if you need help with a query.<br>
  • You can see here how much appreciation NDunning1 has received from other members.

    NDunning1
    Forum Rookie
    comments: 4
    Author

    5 March 2013, 11:30

    Hi Colm,

    Unfortunately  I dont have my phone with me - that;s why I am trying to use the webtext service, however when I log in I can see that I now have 299 remaining of my monthly 300 texts but when I go into send a webtext I am still getting the same message that I cant use this function as it's not part of my plan or the site is undergoing maintenance

  • You can see here how much appreciation Meteor_Colm has received from other members.

    Meteor_Colm
    Super Nova
    comments: 1179

    5 March 2013, 12:36

    Strange one, are you using Firefox?

    Colm
    _______________________________________________________<br><a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Our Forum Terms of Service... Please Read</a><br><br>Unsolicited PM's will not be answered, please set up a thread if you need help with a query.<br>
  • You can see here how much appreciation NDunning1 has received from other members.

    NDunning1
    Forum Rookie
    comments: 4
    Author

    5 March 2013, 12:37

    Hi Colm,  Yes I am using Firefox - I dont understand why it wont work - I'll keep trying it

  • You can see here how much appreciation Meteor_Grainne has received from other members.

    Meteor_GrainneMeteor_Grainne
    Moderator
    comments: 5967
    Answer

    5 March 2013, 15:49

    Hi NDunning1,

    I have just logged onto your My Meteor account and did not get any error message when sending you a webtext.

    Could you delete your browser history and maybe try to log in again and see if you have the same issue.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
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    NDunning1
    Forum Rookie
    comments: 4
    Author

    5 March 2013, 16:39

    Hi Grainne,

    I have since logged in and it's working fine now - Thank you fo rall your help.

    Regards,

    N

  • You can see here how much appreciation Meteor_Bobby has received from other members.

    Meteor_BobbyMeteor_Bobby
    Moderator
    comments: 3327
    Device Wizard

    Device Wizard

    Community All Rounder

    Community All Rounder

    Community Guru

    Community Guru

    6 March 2013, 14:05

    Glad to hear you got sorted N :-)

    If you need us again let us know.

    -Bobby
    Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.

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