Question: Incorrect Unlock Code received for Lumia 820

Tags:

You can see here how much appreciation colllm has received from other members.

colllm
Newbie
comments: 0
Author

16 September 2015, 13:00

I got on unlock code from your team for a Lumia 820. I get "incorrect unlock code" when I enter it the first time. Then on all subsequent attempts, I get "SIM ERROR", and it hangs at "9 attempts remaining".

I see a few people have had this issue. I originally moved from 02 to meteor and ported my 087 number to meteor. I read in a few places that the IMEI number is tied to the original Meteor SIM which is long gone as I never had to use it. Have you got a work around for this?
Results 1 to 1 of 1
  • You can see here how much appreciation Meteor_Kev has received from other members.

    Meteor_KevMeteor_Kev
    Community Manager
    comments: 2459
    Device Wizard

    Device Wizard

    Community All Rounder

    Community All Rounder

    Community Guru

    Community Guru

    16 September 2015, 15:15

    Hi colllm,

    We wouldn't have access to that I'm afraid but if you call our customer care team on 1747 for PAYG or 1905 for Bill Pay, they will be able to double-check the code you were given is correct.

    If the guys have already attempted the unlock, the account shouldn't have any impact.


    Thanks,
    Kev
    Meteor Community –Please Note Unsoilicited PMs may not be answered. – If I have requested your details, click on my username and you will see ‘Send Private Message’. Try using our ‘Search Bar’ to see if your query has already been answered. To start a new topic, just ‘Ask a Question’ on our home page. If your question has been successfully answered, please choose the This comment answers my question option - The Community is Monitored 9-5, Monday -Friday.

Reply

Uploading in progress:
0%
Browse
Add
If the URL is correct, a preview will appear here. It can take a few minutes for larger images to show.
  • :D
  • :?
  • :cool:
  • :S
  • :(
  • :@
  • :$
  • :8
  • :)
  • :P
  • ;)
View mobile version