Question: Can't Reactivate Mail

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19 April 2017, 17:01

I deactivated my mailbox several months ago. I now need to reactivate. I get the following response when sending 'MAIL' to 50102:

'Sorry you cannot set up your mailbox as you are jot on a suitable tariff plan. Please visit etc.'

Phone still in contract. No outstanding balance on bill.

Dialling 171 informs me that mailbox is already set up. Cannot re-record name/ greeting. Looking at solution to similar question seems to be something a tech on your side needs to reactivate. Would like to get this sorted today please.
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  • You can see here how much appreciation Meteor_Kyle has received from other members.

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    Device Wizard

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    MBB Master

    MBB Master

    20 April 2017, 15:16

    Hi there conordrummag

    Thank you so much for getting in touch with us here. If you removed your voicemail, you need to call Customer Care directly to get this added to your account.

    __________________________________________ Help & Support Home Page | Forum T&C's - Please read | Meteor web-chat: 9AM - 11PM Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself. The forum is moderated from Monday-Friday - 9AM-5PM


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