Solved: When is my end of contract date?

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Meteor_BobbyMeteor_Bobby
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5 April 2013, 12:18

Hey Steokeogh,

I can PM you these details on the account.

-Bobby
Solved. Read answer here:

Hi there virgy

Thank you for getting in touch with us here.

I will be more than happy to get the contract end date for you if you just send a PM with your number & PIN. Please bear in mind that this is not an instant response channel so ff you're in a rush for this, you're more than welcome to contact our Webchat Team here where they will have a quick, one-on-one session and give you this, there

-Kyle

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  • You can see here how much appreciation steokeogh has received from other members.

    steokeogh
    Bronze Member
    comments: 52

    4 April 2013, 14:14

    Hey,

    I am wondering when my current Meteor discounts that are linked to my account expire and also when does my contract end?

    Regards

    Steokeogh

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    steokeogh
    Bronze Member
    comments: 52

    5 April 2013, 13:52

    Hey Bobby,

    I have replied to your PM

    Regards

    Steokeogh

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    Meteor_GrainneMeteor_Grainne
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    5 April 2013, 17:09

    Hi Steokeogh,

    I will let Bobby know that you sent him a reply.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
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    liamc
    Bronze Member
    comments: 55

    8 April 2013, 01:17

    Hi Bobby/Gráinne,

    Could you provide the same information for me also, please?

    Thanks.

    Liam
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    Meteor_Colm
    Super Nova
    comments: 1135

    8 April 2013, 11:40

    Hi liamc,

    If you send me a PM I'll get this info for you.

    Thanks

    Colm

    _______________________________________________________<br><a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Our Forum Terms of Service... Please Read</a><br><br>Unsolicited PM's will not be answered, please set up a thread if you need help with a query.<br>
  • You can see here how much appreciation steokeogh has received from other members.

    steokeogh
    Bronze Member
    comments: 52

    8 April 2013, 12:33

    Hey,

    Advice to anybody leaving a response in this forum for that info don't. Meteor will withdraw any discounts added before you last contract even if they have not been on your account for the originally agreed 12 months. Be warned.

    steokeogh
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    Meteor_GrainneMeteor_Grainne
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    8 April 2013, 14:56

    Hi steokeogh,

    That definitely is not the case. A discount is only ever removed if it was not meant to be on your plan.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
  • You can see here how much appreciation steokeogh has received from other members.

    steokeogh
    Bronze Member
    comments: 52

    8 April 2013, 15:44

    Hey Grainne,

    Well as agreed by a previous phone agent I would have that discount for a full 12 months regardless of whether I moved between plans and contracts. Which now seems to have been removed prematurely. And simply because I enquired when the offer was to end to be aware when I would have to begin paying more I could understand it ending after 12 months even in the middle of my current contract but having it removed before the 12 months passing is a disgrace.

    regards
    Steokeogh
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    steokeogh
    Bronze Member
    comments: 52

    9 April 2013, 16:10

    Am I going to get a response on this matter or is this matter deemed closed

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    Meteor_GrainneMeteor_Grainne
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    9 April 2013, 16:59

    Hi Steokeogh,

    We can get that call listened back to. The reason why the discount was removed from your account is because you changed to a contract plan and a different discount was applied to your account.

    My colleague Bobby has sent you a PM outlining this also.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
  • You can see here how much appreciation steokeogh has received from other members.

    steokeogh
    Bronze Member
    comments: 52

    9 April 2013, 17:13

    Hey Grainne,

    I had both discounts applied to my account previously for 12 months so I dont see why I should have the discounts which were offered for 12 months removed due to the fact I am commiting to meteot for a further 12 months.

    I have replied to Bobby's PM also

    Regards

    Steokeogh

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    Meteor_GrainneMeteor_Grainne
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    10 April 2013, 15:08

    Hi Steokeogh,

    I will let Bobby know that you have responded to your PM.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
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    liamc
    Bronze Member
    comments: 55

    12 April 2013, 14:24

    Bobby,

    Sent you PM as requested.

    Liam
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    liamc
    Bronze Member
    comments: 55

    15 April 2013, 17:35

    Bobby,

    Can you get back to me about PM I sent you last week, please?

    Thanks.

    Liam

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    Meteor_GrainneMeteor_Grainne
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    comments: 5796

    17 April 2013, 16:21

    Hi Liam,

    Colm is getting back to your PM now.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
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    liamc
    Bronze Member
    comments: 55

    23 April 2013, 11:44

    Gráinne,

    I replies to Colm's PM on April 17 about upgrade options but haven't received a reply.   The message I sent hasn't been read.

    Could you contact Colm about this, please?

    Thanks.

    Liam

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    Meteor_GrainneMeteor_Grainne
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    comments: 5796

    23 April 2013, 12:48

    Hi Liam,

    I will get this chased up with Colm now.

    Thanks,

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
  • You can see here how much appreciation liamc has received from other members.

    liamc
    Bronze Member
    comments: 55

    27 April 2013, 15:01

    Gráinne,

    I received a reply from Colm following your post above but the information he provided does not appear to be correct as he has posted contradictory information elsewhere.

    I replied to his PM several days ago but it has yet to be read.  As I am nearing the end of the period, after which (according to Colm) the discount that currently applies will no longer apply, I would like a definitive answer to my query (details in PM).

    Liam

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    Meteor_BobbyMeteor_Bobby
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    29 April 2013, 14:53

    Hi Liam,

    I've spoken to Colm in regard to this and I can confirm for you that the plan you are currently on is no longer available for €15.25, the discount applies for 12 months.
    This plan is now available for €20.33 (incl VAT) per month.

    Would you like us to continue your plan at this price of €20.33?

    -Bobby
    Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.
  • You can see here how much appreciation moco has received from other members.

    moco
    Newbie Poster
    comments: 1

    16 May 2013, 22:56

    how can i find out my contract end date?

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    Meteor_GrainneMeteor_Grainne
    Moderator
    comments: 5796

    21 May 2013, 15:27

    Hi moco,

    Your contract is due to end on the 29th May 2014.

    This is the date that you will be eligible for an upgrade.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
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    Anna_Carolina_V
    Newbie Poster
    comments: 1

    28 May 2013, 19:34

    Hi,

    I was wondering what date my contract ends on? 

    Regards,

    Anna Carolina.

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    Meteor_BobbyMeteor_Bobby
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    29 May 2013, 10:32

    Hey Anna Carolina,

    I've checked this out for you and I can see that your contract end date is the 17th of August 2014.

    -Bobby
    Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.
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    athanri
    Forum Rookie
    comments: 5

    5 June 2013, 13:10

    Hi Bobby,

    I'm a friend of Anna Carolina's, I was wondering if Anna Carolina wanted to leave her contract early what would she have to do?

    Is it possible for Anna Carolina to transfer her mobile details to a friend in this case?

    Regards,

    Pierce.

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    Meteor_GrainneMeteor_Grainne
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    comments: 5796

    5 June 2013, 17:19

    Hi Pierce,

    It is not possible to transfer mobile details to a different account.

    Anna Caroline would have to query with us regarding her account details.

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>

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