Question: Cancelling Contract


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20 April 2017, 13:07


I am trying to give notice to cancel my contract when it ends on May 2nd. I am having some trouble doing so can someone please call me and confirm my account will be suspended on May 2nd? I will be porting my number to a new network in the next week. Thanks
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  • You can see here how much appreciation Meteor_Kyle has received from other members.

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    Device Wizard

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    MBB Master

    MBB Master

    20 April 2017, 13:25

    Hi there Liddy

    Thank you so much for getting in touch with us here. I'd be more than happy to go and have a look at when your contract actually ends. When you're porting to another network, you don't have to give notice as when you port, your account will be automatically cancelled.

    Let me know if you want me to have a look at your contract end date for you

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