Question: YouTube login not working YET AGAIN over 3G!!!


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liamc
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28 February 2012, 17:13

I have an iPhone 4S running the latest version of iOS. Once again, YouTube login on not working over 3G! Honestly, Meteor, what are your people doing that this stops working so frequently?!
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    Meteor_Steve
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    28 February 2012, 17:22

    There was no scheduled changes in this area today but i'll check it out and let you know.

    Steven
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    liamc
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    1 March 2012, 11:23

    Login now working again, but for how long?

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    Declan_Shortall
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    2 March 2012, 12:21

    Didnt last very long at all.  "Youtube Not Available" error again this morning!!!!!!! :@

    Meteor, I have 1 question; How long more do you realistically think us PAYING CUSTOMERS are going to put up with this second rate service?????????

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    liamc
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    2 March 2012, 19:30

    Stephen, this worked for a day and is now not working again over 3G! What's going on that you can't get this working?
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    Meteor_Steve
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    5 March 2012, 15:46

    Are you still having an issue with this today, this should be working now.

    Steven
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    liamc
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    5 March 2012, 16:09

    Still not working!!!

    [*] 
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    liamc
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    6 March 2012, 18:55

    Still not working?  Update, please, Meteor mods?!!

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    Meteor_Steve
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    7 March 2012, 12:05

    Just trying to get one at the moment, this should have been sorted previously...

    Steven
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    liamc
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    8 March 2012, 16:22

    Still not working!! When will this be fixed?! What measures are in place to ensure that when fixed this doesn't happen again?

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    Meteor_Steve
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    8 March 2012, 16:37

    Just tested it there myself with no issues.

    What feature is not working for you?

    Steven
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    liamc
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    8 March 2012, 16:47

    I can't sign in.  When I enter my user name and password, both are accepted.  The "sign in" box changes to "sign out" momentarily before reverting to "sign in" and the message "YouTube not available" is displayed.

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    Moggser
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    8 March 2012, 20:40

    yeah im  afraid i have to agree i get the same issue's cant sign in  :'(

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    Meteor_Steve
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    9 March 2012, 10:25

    Right so, that is a different issue altogether.

    This was escalated as of yesterday at 4 btw and i'll come back to you shortly.

    Steven
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    Meteor_Steve
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    9 March 2012, 10:25

    Right so, that is a different issue altogether.

    This was escalated as of yesterday at 4 btw and i'll come back to you shortly.

    Steven
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    Meteor_Steve
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    9 March 2012, 12:40

    Hi Guys,

    We've been testing this again this morning (as it not affecting Android users). We're going to localise the source of the issue, isolate it and resolve.

    I'll keep you updated as I go.

    Steven
    _______________________________________________________<br><a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Our Forum Terms of Service... Please Read</a><br><br>Unsolicited PM's will not be answered, please set up a thread if you need help with a query.<br>
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    Moggser
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    10 March 2012, 17:26

    yeah do that Steve

    be cause im goin mad here not signing in to youtube so i cant use it
    so i can just have a rant about it like everyone else ha ha
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    Meteor_Steve
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    12 March 2012, 11:36

    Your free to rant away :-)

    I've asked for an update on this, will be back shortly.

    Steven
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    liamc
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    12 March 2012, 11:39

    Still not working! Over a week and a half now.
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    mlb11theshow
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    12 March 2012, 13:55

    not working for me either. works on WIFI but not working on mobile network. 

    iOS is up to date, restored my phone few times and even changed my phone once with Apple!!!!

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    Meteor_Steve
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    12 March 2012, 18:11

    This is currently with the vendor of the app, they are keeping us updated as they figure out what the issue is here.

    I'll keep you guys updated as I get more info.

    Steven
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    liamc
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    12 March 2012, 18:15

    This is only an issue on the Meteor/eMobile network. No other network is affected by this. The login issue has occurred on several issues only to be resolved by Meteor before recurring again. It's a Meteor network problem, not a YouTube problem.
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    Meteor_Steve
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    13 March 2012, 12:19

    OKay, we have localised and resolved the issue now.

    Just to note that in testing we found that once the we were logged in the “Youtube not available” message might still appear from time to time when trying to open our folders e.g.: subscriptions, but from what we could see we believe this may simply be down to the Youtube servers getting a lot of traffic. If you refresh this should resolve it.

    Hope this helps,

    Steven
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    liamc
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    13 March 2012, 13:45

    This is still not working!
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    Meteor_Steve
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    13 March 2012, 13:54

    I have it working here on a few different handsets on the network in front of me here with the latest update on them.

    I'm assuming you've powered off and on?

    Steven
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    liamc
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    13 March 2012, 15:37

    Powered off and on as you suggested.  YouTube login now working again over 3G :-)

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