Solved: iPhone Unlocking Procedure


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BadSanta
Newbie Poster
comments: 4
Author

31 December 2013, 21:48

Hi,

Hoping that someone can help me. I have an iPhone 4s that I wish to get unlocked. I wish to give the phone to my brother who is moving abroad for work. According to my paperwork, I took the €45 24month contract on the 16/12/2011 so therefore it expired on 16/12/2013.

- Can I submit my details through the forum to get it unlocked? Or do I need to post a written request to the "unlocking section" in Meteor? I wish to avoid ringing customer care if possible.

- Is it correct that I need to give the details below to Meteor to get the unlocking code?

MSISDN
Account number
IMEI
•Model

Appreciate any help and Happy New Year :D

Solved. Read answer here:

Hi there.

What you can do is, right now call up customer care on 1905 and tell them you want your iPhone unlocked, They will ask you for the model and IMEI from the device and then submit it to apple and it will be unlocked in 10 days max but normally done alot faster.

You may also submit it via live chat on the Meteor website using the link below.

Happy new year.

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  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931
    Answer

    31 December 2013, 21:53

    Hi there.

    What you can do is, right now call up customer care on 1905 and tell them you want your iPhone unlocked, They will ask you for the model and IMEI from the device and then submit it to apple and it will be unlocked in 10 days max but normally done alot faster.

    You may also submit it via live chat on the Meteor website using the link below.

    Happy new year.

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation BadSanta has received from other members.

    BadSanta
    Newbie Poster
    comments: 4
    Author

    31 December 2013, 22:20

    Hi David,

    Thank you very much for the quick reply. I followed your advice and spoke to Grainne on the Meteor Live Chat. She was very helpful and subitted my unlocking request to Apple.

    Thanks and hope you have a good one!
  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    1 January 2014, 11:08

    Hi

    Your most certainly welcome. Glad you got it sorted.

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Chuck has received from other members.

    Chuck
    Poster
    comments: 7

    2 January 2014, 13:52

    Hi David,

    I'm awaiting confirmation that my handset has been unlocked.

    I wasn't asked for my IMEI but was told that my handset would be unlocked remotely. As it stands I'm not sure if it has been unlocked, will I be informed when it has?

    Chuck

  • You can see here how much appreciation JimboIreland has received from other members.

    JimboIreland
    Community Oracle
    comments: 6290
    Device Wizard

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    2 January 2014, 14:01

    ___________________________________NOTE-I am a Meteor Mobile customer like you,I spend my free time here to help others,Multiple forum Master and balanced,Mobile Phone buff and im on twitter @jimboirelandMETEOR NUMBERS - PAYG: 1747 BillPAY: 1905
  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    2 January 2014, 23:00

    Hi Chuck

    Sorry for the delay in replying to you, I forgot to subscribe to this thread but have done so now. If you were billpay with meteor then they would have the IMEI already as it is registered to the account upon signing up to billpay with Meteor.

    Don't worry though chuck, it will be unlocked. 

    To unlock the iPhone all you need to do is connect it to iTunes and sync it. You will receive an email to confirm when apple have it ready to be unlocked. 

    Is there anything else I can help you with mate?

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Chuck has received from other members.

    Chuck
    Poster
    comments: 7

    7 January 2014, 16:12

    Thanks for the response David.

    Phone is still locked but if I factor in the ten days max and Christmas it should be sorted by the end of the week (I hope!).

  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    7 January 2014, 16:19

    Hi Chuck,

    Sorry its not yet unlocked. Have you checked the status with any of the reps to see has it been sent to apple yet?

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Chuck has received from other members.

    Chuck
    Poster
    comments: 7

    7 January 2014, 19:05

    Hi David,

    Got an email from the Unlocking Team on 24 December to say that the request had been received. Ten working days should bring me up to Friay at the latest.

    Chuck

  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    7 January 2014, 19:06

    Hi

    Brilliant. You should have receieved something by friday. Have you tried connect your phone to itunes lately?

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Chuck has received from other members.

    Chuck
    Poster
    comments: 7

    7 January 2014, 19:09

    I haven't tried that yet David as according to the instruction on the email a SIM from another network is needed, and as far as I'm aware the new SIM can't be oaded with my number until the phone is unlocked

  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    7 January 2014, 19:11

    Hi

    If you can try connect it to itunes and sync, Youll need to do this with your meteor sim in it mate.

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Chuck has received from other members.

    Chuck
    Poster
    comments: 7

    7 January 2014, 19:36

    Cheers - I'll give this a try first thing tomorrow.
  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    7 January 2014, 19:45

    Hi

    No problem. Hope it works for you.

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation BadSanta has received from other members.

    BadSanta
    Newbie Poster
    comments: 4
    Author

    14 January 2014, 22:49

    Should I get an email from Meteor or Apple when I can go ahead with the unlocking procedure?

    The 10 days have elapsed.
  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    14 January 2014, 23:05

    Hi

    Yes you should have gotten one from meteor? Have you not got it yet?

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation BadSanta has received from other members.

    BadSanta
    Newbie Poster
    comments: 4
    Author

    14 January 2014, 23:06

    Hello David,

    Yes I did get one from Meteor with instructions. Thought I would get a confirmation email from Apple though.

  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    14 January 2014, 23:09

    Hi mate.

    That's the one you need from meteor. Apple won't mail you mate. It's down to the network provider to mail you.

    Is your phone unlocked?
    Did you follow the steps in the email?

    Glad you got it after mate
    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation Meteor_Grainne has received from other members.

    Meteor_GrainneMeteor_Grainne
    Moderator
    comments: 7184

    17 January 2014, 14:06

    Hi BadSanta

    Were you able to unlock your phone with the instructions in the email?

    Grainne
    _______________________________________________________<br><a href="http://support.meteor.ie/SRVS/CGI-BIN/WEBCGI.EXE/&/?New&Kb=Meteor&Company={8C5A3413-D734-4C47-9016-F9EBD3B87D94}&"> Help & Support Home Page </a> | <a href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9" target="_self" data-mce-href="http://forums.meteor.ie/t5/Meteor-Forum-Guidelines-and/Meteor-Forum-Guidelines-and-Terms-of-Service/m-p/43657#M9">Forum T&C's - Please read </a> | <a href="http://www.meteor.ie/contact_us/ask-expert/"> Meteor web-chat: 9AM - 11PM</a><br><br>Unsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.<br><br>The forum is moderated from Monday-Friday - 9AM-5PM.<br>
  • You can see here how much appreciation Biffo has received from other members.

    Biffo
    Super Nova
    comments: 931

    19 January 2014, 11:35

    Hi

    Did you get this unlocked mate?

    Thanks<br>David<br>____________________________________________________________________________<br>If you need help with a query then please do set up a thread or have a look at the MyMeteor Support section <a href="http://support.meteor.ie/">HERE</a>.
  • You can see here how much appreciation iphone123 has received from other members.

    iphone123
    Poster
    comments: 7

    29 January 2014, 14:59

    i am waiting on a vodafon unblocking code to use my meteor sim in.....does anyone know how long this may take?? got a text saying it got approved but still waiting on email with instructions....

  • You can see here how much appreciation WallaceWells has received from other members.

    WallaceWells
    Star
    comments: 585

    29 January 2014, 15:05

    It usually takes up to 10 working days.

    There are no *real* instructions with the current version of iOS anymore. Just pop in a SIM card and restart the iPhone. If it connects to the network, it was unlocked, if it doesn't. it's still waiting to be added to Apple's whitelist.

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