Question: How do you activate your sim


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Rebeccm8
Newbie
comments: 0
Author

25 November 2016, 23:19

I recently lost my phone and I got a blank sim the girl in the shop said I could activate it on line, how do I do this?
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    meteor_hemameteor_hema
    Moderator
    comments: 1838
    Community All Rounder

    Community All Rounder

    26 November 2016, 10:42

    Hi Rebaccm8,

    Thanks for getting in touch.

    You'll need to get in touch with our customer care team on 1905 for billpay and 1747 for PAYG or clickhere to get in touch with our online chat team and they'll be able to assist you further on this.

    Apologies for any inconvenience.

    Thanks,
    Hema
  • You can see here how much appreciation Donnell has received from other members.

    Donnell
    Newbie Poster
    comments: 1

    16 February 2017, 22:08

    I just bought my sim card and it's still not working on my iPhone
  • You can see here how much appreciation meteor_hema has received from other members.

    meteor_hemameteor_hema
    Moderator
    comments: 1838
    Community All Rounder

    Community All Rounder

    17 February 2017, 09:56

    Hi Donnell,

    Thanks for getting in touch.

    Unfortunately, it isn't possible for us to do it from here.

    I'd advise you ring our customer care on 1747 for PAYG and 1905 for billpay or get in touch with our online webchat team using the following link here and they'll be able to assist you further.

    Apologies for any inconvenience.

    Thanks,
    Hema

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